Orders & Delivery

Everything you need to know about getting Nádúr to your door — and how returns work if something isn't right. Can't find your answer? Get in touch.

Delivery

Free

Delivery anywhere in the Republic of Ireland on orders over €29

€5.95

Postage on orders of €29 or under

Next day

96% of orders placed before 12pm arrive the next working day

Orders are delivered by our courier partners — DPD nationwide and Deliver-IT in Dublin and surrounding areas. Online orders received before 12pm are collected by our courier at 2pm, and 96% are delivered the next day (excluding weekends). On the morning of delivery, the courier will send you a delivery window, usually 1–2 hours.

We cannot currently ship to Northern Ireland or mainland UK. European delivery is a flat €10.95 to most EU countries and Norway — see the rates at checkout, or contact us if your country isn't listed.

Returns

Unless faulty, all items being returned must be unused and in their original packaging. There are four ways to return an order:

An Post Click & Post — drop-off €4.95
An Post Click & Post — home collection €6.00
DPD ParcelShop €5.55
In store at a Nádúr stockist, with your online receipt Free
Direct mail to our warehouse Your own postage

Faulty or damaged goods

If your goods are faulty or damaged when you receive them, let us know by phone or email within 48 hours and we'll put it right — return postage is on us.

Once your return arrives back with us in perfect re-sellable condition, your refund is issued to the original payment card. Depending on your bank, it can take up to 10 days to clear.

Need a hand with an order?

Phone 01 6875016 (Mon–Fri, 9am–4:30pm), email contact@nadur.ie, or send us a message.

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